INTERNAL TRAINING PROGRAMME

Dealing Room Academy

Dealer Training, Operational Control and Incident Readiness

A structured internal programme for platform monitoring, order-flow review, risk awareness, evidence collection, escalation and incident handling.

Evidence First · Authority Aware · Operationally Ready

6Core Training Modules
4Internal Runbooks
24/7Shift-Ready Operating Model
1Unified Academy

New Joiner Path

Start Here for New Joiners

A clear route from foundational knowledge to supervised desk practice.

Open Start Here
Start HereChapter 1Chapter 2Supervised Practice

By the end of onboarding, a new Dealer should be able to:

  • identify the correct monitoring source
  • preserve evidence
  • write a structured escalation
  • remain within approved authority
Reading does not grant operating authority.
## Programme Overview Dealing Room Academy combines core learning, operating references and internal runbooks in one structured platform. The programme is designed around the work a Dealer performs during a shift: observe live systems, verify evidence, understand risk signals, communicate clearly and escalate within authority. ## Core Training Path ## Operating References

OPERATING REFERENCE

Operations Manual

Shift procedures, incident workflow, governance standards, templates and reporting references.

Open Manual →

CONTROLLED REFERENCE

Internal Use Only

Internal Runbooks

Client risk, pricing incidents, major events and product lifecycle controls.

View Runbooks →

Authority Principle

Learning Does Not Grant Authority

Chapter completion does not grant operating authority. Controlled actions require separate approval based on role, observed performance, evidence quality and business need.