INTERNAL TRAINING PROGRAMME
Dealing Room Academy
Dealer Training, Operational Control and Incident Readiness
A structured internal programme for platform monitoring, order-flow review, risk awareness, evidence collection, escalation and incident handling.
Evidence First · Authority Aware · Operationally Ready
New Joiner Path
Start Here for New Joiners
A clear route from foundational knowledge to supervised desk practice.
Open Start HereBy the end of onboarding, a new Dealer should be able to:
- identify the correct monitoring source
- preserve evidence
- write a structured escalation
- remain within approved authority
Dealing Room Foundation
Role scope, daily responsibilities, handover and professional communication.
Open Module → 02Platform Awareness
Understand the operational chain and the evidence available at each layer.
Open Module → 03Client & Market Behavior
Review behavior, correlation and execution signals without premature conclusions.
Open Module → 04Risk Control
Recognize exposure and control signals while remaining within authority.
Open Module → 05Incident Handling
Build timelines, preserve evidence and support disciplined recovery.
Open Module → 06Operating Standards
Apply shift controls, audit discipline and accountable follow-up.
Open Module →OPERATING REFERENCE
Operations Manual
Shift procedures, incident workflow, governance standards, templates and reporting references.
Open Manual →CONTROLLED REFERENCE
Internal Use OnlyInternal Runbooks
Client risk, pricing incidents, major events and product lifecycle controls.
View Runbooks →Authority Principle
Learning Does Not Grant Authority
Chapter completion does not grant operating authority. Controlled actions require separate approval based on role, observed performance, evidence quality and business need.